I signed up for a free trial and went to cancel on day 7, but I had already been charged. I asked for a refund and they said no. I can't deal with companies like this who are so greedy. There is so much competition in this space I just don't get this attitude.Another issue was how customer service handled it. I submitted a support ticket on day 7, the same day I was charged asking for a refund. They ignored my question in their response and gave me some generic answers to a question I didn't ask. So I had to as AGAIN in my reply and they told me no. So that's all just so dumb and annoying to deal with.
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