I did not receive any shipping updates or notifications before my order arrived. I was only notified via email on the day of delivery, but I wasn't home to receive it. When I called to ask if they could deliver on a day I would be home, they assured me it would be fine, yet ignored my request and attempted delivery again when I wasn't home. The order wasn't returned, and now they want to deduct $20 from my refund despite the failed delivery being entirely their fault. Their support is also lacking, often ignoring my requests for several days. I advise against ordering online due to their poor delivery system and customer service.
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