My experience with the staff was quite unpleasant. I purchased a monitor and an unnecessary cable, and upon returning the sealed cable for a refund, I was told they don’t have a change of mind policy. After much discussion and speaking with the manager, I received a refund. However, the manager's rude behavior was disappointing. Other branches indicated they would have processed the refund without issue. Overall, I've noticed a decline in customer service from this store and will be warning others about my experience.
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