centrepointstores.com

2.2
2.2 Based on 20 reviews

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Mohd Najeeb
The Worst Experience of My Life

The Worst Experience of My Life – Please Don’t Ever Use Their ServiceI ordered a suit on Thursday, 11th Sept 2025 at 4 PM because I had my final job interview the next morning at 9 AM. The app showed “Arriving Today” so I trusted them.At night they told me I would get it before 8 AM Friday morning, but when I called in the morning they said it’s “out for delivery.” Till now, I never received it. They refused to give me the delivery guy’s number or even tell me where my product was. From yesterday they kept saying “it will be delivered soon.”I called their customer care more than 15 times, begged them to help me, even cried on the phone asking if I could go and collect it myself – but they never gave me any solution. They just kept skipping my situation like it was nothing.This is not just a late delivery. This was my dream opportunity after 3+ months of being jobless. I didn’t even have the full money to pay, still I managed it using Tabby because that job interview was that important for me. I was waiting for this chance for 2 years, and because of their careless team, I lost it.I really suggest everyone: please, please, please don’t use their service – not online, not offline. They are the worst team I ever dealt with.This is not just bad service. This is destroying a customer’s trust, money, and life opportunity.

1
Date of experience: Sep 11, 2025

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