This is an absolute joke of a company. File a claim for my GE fridge not cooling in April. It took several months to get a tech out. I told them my warranty was expiring in July but the rep assured me that was okay as long as there was claim filed before then. Tech finally came in August and said the compressor was gone. I notified the warranty company that same day. Rep tells me they’ll contact me back. Hadn’t heard back from them in weeks! Called them back 10/16 to see what was taking so long. They have the nerve to tell me they can’t do anything since the warranty has expired. I repeatedly told them I was previously told that wasn’t a problem. But apparently now it is and they maintained they can’t do anything. I would HIGHLY NOT RECOMMEND this warranty company!Edit: My service plan is AK26019. I had two claims filed because y’all initially had my profile incorrect in your system. First claim is PEI01 and second claim is PJQ51. My first call to y’all was on 4/23/25 at 12:19p. I made the following subsequent calls: 4/25 at 12:12p, 5/19 at 3:14p, 5/20 5:24p, 5/20 at 6:07p, 5/20 at 6:25p, 5/27 at 11:36a, 6/14 at 1:32p, 7/16 at 12:25p, 8/4 at 4:33p, and 10/16 at 12:08p.
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