I booked a round trip that typically takes about 3 hours, but both segments were problematic. The first leg involved sitting on the plane for 1.5 hours without moving due to an unexpected stop, wasting time that should have been avoided. The return leg had issues with boarding pass preparation, resulting in further delays. Passengers were kept seated with seat belts fastened for an extended period, making the experience uncomfortable. Overall, it was far from what I expected.
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