centurylink.com

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1 Based on 121 reviews

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Jim K.
Fraudulent practices and poor service

This company employs deceptive practices and provides terrible customer service. They forced me to transition from a reliable service to a subpar one. During my call with customer support, I could hear other representatives talking to different customers, which was distracting. I'm being billed for both services simultaneously, and neither can provide clarity on my account. It's a complete mess, and I plan to switch to another provider as soon as possible.

1
Date of experience: Dec 08, 2025

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