I contacted Centurylink via their live chat to get my landline number ported to Verizon my cell carrier. I was on the chat for 36 minutes with the person asking me a bunch of questions. I asked for the Port Pin number and after 36 minutes of wasting my time the agent said we do not require a Port Pin number to let your number be ported out. Ok then why didn't you tell me that at the very beginning instead of wasting 36 minutes of my time? All I asked was to have my number ported and then ended up canceling my entire service including internet. I never asked for that to be canceled and when I called they said I would habe to open up a new account. Centurylink is the most incompetent business I've ever dealt with. I'm so glad I've switched to Starlink. Oh and maybe get some customer service agents that speak English because I couldn't understand a damn word they were saying
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