Needed paperwork very quickly when changed airlines out of Hawaii. The response was rapid and timely. Airlines have implemented additional paperwork for emotional support animals starting May 1 depending on airline. Certapet quickly downloaded the proper form for me when I had difficulty doing it and information filled out by psychologist quickly even though she was in middle of family emergency. Have found Certapet to be very responsive to my questions and needs. Would highly recommend them.
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We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.
We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need.
We believe some solutions are better and more simple than mind-altering pharmaceuticals.
We believe pets are family.See more
