certapet.com

4.5
4.5 Based on 787 reviews

We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals. We are not a "rubber stamp" and are committed to only recommending Emotional ...

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Average Rating

4.5

/
5

787 Reviews

5 Star
83%
4 Star
4%
3 Star
1%
2 Star
2%
1 Star
10%

All Reviews

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Review Time

Amanda Leary
Very explanatory and kind

5
Date of experience: Oct 30, 2025
Carmenza Leblanc
The doctor and staff are very helpful.

5
Date of experience: Oct 01, 2025
Alyssa Mancuso
Great experience

Great experience! The whole process was seamless. The discussion I had with the provider assigned to me covered all the bases and all of my questions were answered. I received my ESA letter shortly after and my apartment quickly processed it and accepted it! I am super thankful to have had such an easy process for something that can certainly cause some stress for people.

5
Date of experience: Sep 25, 2025
Lordin Yeroomian
Thank you for extraordinary systems of…

Thank you for extraordinary systems of support to the community of pet parents 🙏

5
Date of experience: Sep 22, 2025
Theresa M Kilmer
AnnoyedI am waiting to get my results and I…

I am waiting to get my results and I haven’t still not gotten them

1
Date of experience: Sep 21, 2025
Nick King
She was so understanding with…

She was so understanding with everything I’m going through and have going on in my life and extremely helpful and I could tell she meant everything she said. It was very professional and I highly recommend.

5
Date of experience: Sep 21, 2025
Iris Drucker
Excellent customer service

Excellent customer service. But- tvI spent 2 hours trying to figure out why my paperwork would not submit. I rechecked that all questions were answered. Then called customer service. In 2 minutes she had the answer. You should add that if you respond no to a question and the following question refers to that subject you must put NA down.

4
Date of experience: Sep 10, 2025
Kiah Espinosa
Ease of process and caring interaction.

Ease of process and caring interaction.

5
Date of experience: Sep 08, 2025
Dea DeLavrenti
It was very pleasant and easy…

It was very pleasant and easy communication with MSW LICSW Amanda Williams.

5
Date of experience: Sep 06, 2025
Arianna Bowen
The therapist that I got (Haley) was so…

The therapist that I got (Haley) was so thorough and understanding. Would definitely recommend this service to others.

5
Date of experience: Sep 05, 2025

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Business Details

  • We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.
    We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need.
    We believe some solutions are better and more simple than mind-altering pharmaceuticals.
    We believe pets are family.See more

  • email ask@certapet.com
  • call 8772070561
  • language https://www.certapet.com

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