A friend of mine used a local service and was satisfied with the outcome. He provided me with a representative's business card, and the representative came over to give an estimate. I communicated that I wanted my house repainted with the same color and paint type as before—no changes. Approximately two-thirds of my home is brick with aluminum-clad soffits, and the rest includes wooden casement windows. I had recently installed a new roof and gutters, so all I needed was a repaint. I also have double front doors that did not need painting. The representative assured me I’d receive one of the best crews, the same one that painted my friend's house, and quoted a price of $4,139. However, instead of a crew, only one person arrived to complete the whole job. To his credit, he did an excellent job, but the issue lies in the fact that it took him a total of 10 hours over three days to finish the work. I confirmed this with my security camera footage showing his arrival and departure times. Other companies had quoted me similar jobs, estimating about 10 gallons of paint at roughly $80 per gallon—around $800 for materials. This left $3,339 for labor, meaning I effectively paid $333 per hour for one person to paint my house. For that rate, I should be hiring a renowned artist, not a one-man crew. While I understand that the service has overhead, the worker arrived in an unmarked, rusted vehicle that appeared to be his own. It took him several minutes to get his old power washer running. Furthermore, they refused to paint the wooden frame surrounding my patio door, which would have taken maybe 10 minutes. For a $4,139 paint job, that kind of nickel-and-diming is unacceptable. The proposal even included photos clearly showing that area as part of the job. Although I could paint it myself in 15 minutes, that’s not the point. The point is being charged an exorbitant amount for 10 hours of labor by one person, only to have minor details left unfinished. Due to this experience, I can confidently say I will never recommend this service to anyone. I hope the 15 minutes saved by skipping that frame was worth the lost referral.
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CertaPro are professional painters and painting contractors, we offer interior painting, exterior house painting and commercial painting. Jobs of all sizes.
