The job was supposed to commence on a specific Monday. At 11 am, when no one arrived, I called to find out they wouldn’t be coming as planned and would instead arrive the following day. I understand that things happen, but communication is key. The master bedroom isn’t large but has vaulted ceilings. The color we are using is very light, and they failed to tape anything, resulting in paint splatter on the furniture and walls. The cut-in job was poorly executed, with paint on the ceiling and trim. When I pointed out the issues, the painter insisted they were instructed to only do one coat, which is insufficient for quality work. I attempted to express my concerns, but they remained dismissive. After further communication, I was informed that a new crew would come to address the issues. However, they arrived unprepared and even suggested that I should just repaint everything myself. I was shocked when they decided to leave without completing any work. I reached out multiple times to the management with no response. I eventually found another company to finish the job before my flooring installation. I would never recommend this service due to their extreme unprofessionalism.
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CertaPro are professional painters and painting contractors, we offer interior painting, exterior house painting and commercial painting. Jobs of all sizes.
