Initially looked at 3 different house painters but was most impressed with the CertaPro salesperson. Every question I had for her was answered with “yes, absolutely” and “that’s no problem at all”. I say sales person because after the contract was signed I never saw or heard from her ever again. My start date was Sep-8-2021. My house is 3 different colors and I had the three different colors specifically spelled out in the contract. During the first week of painting I was notified that they had some extra effort locating one of the paints, it was ordered but wouldn’t be arriving for 5-10 days. Why they waited until the weekend before the job started to try to procure the paints I don’t know. There would potentially be a pause in my job by 1-2 weeks. There was a pause for one week until the paint arrived. Fine, the inconvenience wasn’t too bad. Here’s the kicker, when finished they sent me an “invoice” for 3K more than my signed contracted amount. When I explained the numbers were different than the signed contract amount they explained that I was being charged for the extra effort and inconvenience that they had to go through to find the delayed paint?!? No joking, I was the one who was inconvenienced by their incompetence and laziness of waiting until the last minute to get the supplies. They were charging me over 35K to paint my house, and on top of that they were trying to charge me more for their inconvenience!? Unreal?! I feel sorry for these people, but even sorrier for anyone who uses them in the future.
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CertaPro are professional painters and painting contractors, we offer interior painting, exterior house painting and commercial painting. Jobs of all sizes.
