I placed an order 2026-02-22 for 600€ on an item that says ”2 pcs in stock” and ”shipped within 3 / 4 workdays”After 5 days it only says ”CCC” on the order and i message to ask what this means then they reply:”Good morning, please note that we have ordered the product from our supplier and expect it to arrive in stock within the next week, after which we will prepare and ship your order. Thank you, Ceruti Ltd.Then i reply:”In your site it says:”Shipped within 3 / 4 workdays2 pcs (In Stock)”But that is not correct then? I ordered from you because it says you have it in stock and it will be shipped quick because i need it.”Then they reply:”Good morning. I would like to inform you that there has been a delay on the part of the supplier in sending us the spare part you ordered. I can assure you that it will be sent to your address by the end of this week. Thank you. Ceruti Ltd.”2026-03-02 there is an update that says ”N - ARCESE” wich i think mean my product is on the way2026-03-06 i am asking for the tracking number. - no reply2026-03-10 i am asking again for the tracking number both through my account and on message on WhatsApp- no reply2026-03-11 i tried to call on WhatsApp and another listed phone number - no reply. I wonder what is happening??I will update here if there are any updates2026-03-12 my item was delivered, but still no reply from Ceruti.
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Ceruti Center è una delle maggiori aziende di ricambi e macchine da giardino in Italia. Forniamo ricambi e materiali di consumo all'industria del Giardinaggio e Agricoltura al pubblico in generale e alle imprese di qualunque tipo.
