I called the emergency service the night before, and the engineer arrived at 4 PM the next day. Through no fault of his own, he was very apologetic. He diagnosed the issue quickly and reassured me throughout the process. He was polite and professional, truly an asset to any company. The emergency scheduling could improve, but the engineer's service was first-class.
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CET is a leading provider of Home Emergency solutions to UK insurance companies, supporting over 3 million customers across the UK. We deliver a full range of specialist property repair services including emergency repairs in the home, drainage survey, excavation and reinstatement and subsidence investigation.
Since 1988, we have built a reputation for excellence due to the commitment of our 250 strong team of experts, focused on delivering an exceptional claims journey through technology and innovation.
Speed and simplicity are assured through the stringent management of our Contractor Network of over 3,000 independent, accredited engineers across the UK and Northern Ireland. Continuous investment in new technology has also ensured CET has remained at the forefront of providing excellent customer experience and transparent claims handling. See more
