I purchased nearly $400 shoes for my boyfriend's birthday, and while the company still lists his size for sale, they informed me that the only pair they could provide were damaged. They sent pictures showing scratched shoes. I declined and requested either a new pair or a significant discount. They only offered a 5% discount and refused to send a different pair or allow me to wait for a restock. The communication was also excessively slow. Ultimately, I received a refund after over a month of waiting.
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