I ordered a memory photbook from Crewe for my husband and I for 2025. This is the 2nd year running I have done this from Crewe and despite not being great with technology, I found their site the easiest to navigate. Unfortunately my order was very overdue for delivery and I was concerned it may have been lost as we had a period of extreme weather which caused a lot of disruption. I emailed Crewe to ask if they were able to see from their side if the order had been checked anywhere recently and was still in the system. I had not checked my emails very well following - but they responded so quickly to say that they were reprinting another and dispatching it straight away! Very grateful for such lovely and quick customer service and so happy with the product. Thank you Crewe - we will definitely be back
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