cex.io

1.3
1.3 Based on 61 reviews

...

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Emanuel De Lavallaz
Cex.io froze my funds without any prior notice in my account, and now to unfreeze my money they're a

Cex.io froze my funds without any prior notice in my account, and now to unfreeze my money they're asking me to send them a screenshot of a transaction I made 2 months ago, including the wallet address, the name and email address of the wallet owner, and the person to whom I made the transfer, What? How do they expect me to do that 2 months after I made the transfer? I have no way of obtaining that information now, and this requirement wasn't even in place when I made the transfer. This is quite dishonest and scamming practice from them. Does this mean Cex.io is going to steal my money for a ridiculous request that's now impossible for me to fulfill 2 months after I made the transfer?

Feb 27 Update: Okay, the case is being handled right now, I'll update you on how it ends. User id: up138921851

1
Date of experience: Feb 26, 2026

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