I have insured my collection specifically for $250k for a reason … a lot of money time and effort has gone in to it including paying all this money for insurance just in case if anything happened to them ( which it has been affected with strange white spores .. apparently that is not considered to be anything bad 🤷 even if they are visible or not )…
for example I have several single items and the rough total value comes to over $12k and the extra $10k is definitely not going to cover all my other items ..
I have already told CGU that I wasn’t pleased with the first outcome and the second outcome isn’t looking any better …
I believe I have told CGU that there is no point cleaning the items as I still want to keep them and I will just open them in the end … I’m not sure what the exact process is but I’m guessing the items will have to be opened to be cleaned and inspected and that would already damage the value of the items even further and I don’t see the meaning of not getting my items back if I’m just going to open them in the end ..
Sorry if this message has no meaning or if I’m not understood properly …
Update
I was given the $20k and I feel like it is hush money
I’m still not satisfied as they consider my collection to be not a Collection which makes no sense at all .. they have no understanding of my issue and they expect 20k to fix the problems in my house like that’s gonna be enough to pay the costs of fixing the walls and ripping out the floors and replacing them and what will I have left to replace my 250k collection?
CGU is a ripoff and full of stupidity AVOID AVOID AVOID
Even if your bank recommends CGU for your insurance for anything
It will be a big mistake
I was promised that my collection and my house was insured
Issues arrived and took 3 years !!! To resolve the issue that hasn’t been fully resolved !!
And all I get is peanuts ?!
Oh and I forgot to mention I did receive $1k from the beginning to fix issues in the house LOL pathetic
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Australian insurer providing workers compensation, personal, rural, business and car insurance policies.