Bought their newsletter and Power updates in March 2024. Wrote them a letter in August '24 that an illness would prevent me from doing my daily work in the market and to please cancel my subscription. Assuming that was completed, I never again looked at any of their e-mail. This week I received a renewal for $258 and called them. Customer service informed me that they also chged me for 2025. Additionally, they acknowledged receipt of my cancellation e-mail request from 8/2024 and the fact that since then, I have not opened any newsletters that they continued to send... yet still failed to process my cancellation request from 2024. Someone dropped the ball and rather than OWN THE ERROR, they blamed me for overlooking the emails. I was sick and expected an e-mail would be the GOLD Standard to cancel a subscription.His wife promotes his new company 4-6x per day on CNBC requiring $$$$$$ yet Chaiken cannot be ethical and return the erroneous charge to me from 2025??? Shameless!
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