This company has the worst customer service department I have ever dealt with. I had them replace all the windows in my home on December 8. Their windows are good, but their installation job leaves a lot to be desired. No drop clothes were used under the windows. I had a mess on the carpet, tile floors and throughout the house and even on the sofa in the living room. The window tracks were not even cleaned out after installation and they were full of plastic shavings. I had to take a shop vac and clean all the windows out. Window sills were damaged and cracked under several windows. I took pictures of all this mess and sent them to the company right after the installation and that was back on December 10. I have left messages with them, sent weekly emails and all I hear back is someone will contact you. The salesperson that came out and did the estimate does not even respond. I am still waiting almost two months later for someone from Champion to contact me.
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With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more
