The salesperson spent several hours detailing the product and the installation process. I appreciated the time he spent but never heard from him again once the contract was signed (he said he would be following up after installation was completed to make sure all went well; it didn't). The installation crew did a great job with demo, installation and cleanup. Very professional. 3 screens were damaged in shipment and a followup visit was scheduled. Tech came out and fixed 2 screens onsite but 3rd one was shipped from the factory and built wrong (after we waited 6 weeks). Tech apologized and reordered another replacement. Said 4 to 6 more weeks. Has been over 6 weeks and no contact. I called customer service several times but they were less than interested in helping me. Was only told that the factory was 3 or 4 weeks behind. I like the product but the communication with customer service leaves a lot to be desired...
Claim your business profile now and gain access to all features and respond to customer reviews.
With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more
