I ordered windows in April and promised in August, a change was made to the contract to add color to the outside but never informed of the delay nor told I would be expected to pay the difference in cash at the completion of the installation. The installers did a great job and were friendly and professional but management was unconcerned and dismissive about their lack of communication. The rep came to check on the installation and when I showed him the areas that needed touch-up he informed me that they would send me the touch-up paint to do myself... That is not my job on a newly installed window. The windows are expensive too, which I had no issue with but I expect customer service to be better with the cost of these windows.
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With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more
