DO NOT USE Champion Windows!!! Our experience continues to be a complete nightmare that Champion does NOT want to finish!!! Our windows were improperly installed, they are NOT plumb, square, or level. Outside air blows in around the frames!!! And they left our home damaged from their improper demolition!!! Window trim/casing are cracked, broken and beat up. Window casings pulled from the walls. The surrounding sheetrock has nail pops from the rough handling/demo. The demo/installers beat the old windows out with crow bars and hammers. My husband called Champion for five days while their best installation team was at our house. We were told someone would come out and check the work. Nobody came out. Three months later, the local manager (Carter Adams) finally returned our calls and came out to view the damage. He was appalled at the terrible craftsmanship and related demo damage. Carter promised financial compensation, repairs to all damage, and proper installation of our new windows. We had just purchased the house a few weeks prior to hiring Champion Windows and everything was in excellent shape. We have called up the corporate chain and got no responses. Now there is new management that promises to repair all damage, install windows properly (with insulation this time) but they will NOT offer any financial compensation. At $37,500 total cost and a week of not being able to leave the house or work from home because the pounding was SO loud as they stood on windowsills beating out windows… one would think taking some appropriate amount off the price and signing a new agreement to repair the mistakes and indemnify us would not be a far stretch. Additionally, arrangements for on-site supervision of incompetent artisans and time off work will be necessary due to our mistrust in this unprofessional company. If this review saves one person the grief we have experienced, it will be worth the time spent writing it.
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With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more
