Terrible Customer service. I had 16 windows replaced on 19th Aug. 2022, of which 6 windows were installed with wrong grids and another one in the bathroom with a plain glass, where a tempered glass is required, as per the city code. Champion team promised me they would fix the issue and I paid them in full. Now when I call Champion service number every time, they promise someone from the service department would call me to follow-up. Early Sept. a gentleman from Champion came in to measure and promised me it would be taken care of by end Nov/early Dec.22. Till date no one has come for the service and its been 4 months since I had the install and 4 subsequent follow-ups. The sales guys are only interested in getting your business. They never respond to calls or texts. Customer service is even worse. Had I seen the other reviews, I would never have gone with Champion. They are the worst in service. I hope they can help address my issue and win my confidence.
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With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more
