If I could give 0 stars and still write a review, I would. Six basement replacement windows were ordered for my home on 4/23/2022 -- a $2,000.00 down payment was made. YESTERDAY -- 11/22/2022, exactly 7 months later, the windows arrived with installers. About an hour later, the 6 new windows left with the installers because they were mis-measured and couldn't be properly installed. Thank God the installer refused the "jerry rigging" suggested by Champion. I have contacted the sales person multiple, multiple times and basically get a shoulder shrug, an excuse - the original sales person quit, so your order was cancelled" or totally ignored. Meanwhile, Champion has my $2,000, I have mice and rats trying to get in through broken basement windows and I have absolutely no idea when I'll have windows. I bought this house 2 weeks before new windows were ordered so was definitely trying to be pro active. Went with Champion because they were reportedly so good.
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With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more
