Very frustrated with the lack of customer service once they have been paid! I bought windows for my entire house and a new sliding glass door for the patio. They came to install in late March. Everything went great except for the patio door. It opened the wrong way and the screen didn't fit. They said they would order the correct door and screen and return asap. About 1.5 months later they came back with a new door and no screen. As luck would have it the replacement door was cracked in the frame. They said they will AGAIN have to order a new door and assured me that they would bring the screen next time as well. It's been 4 months since my install and I STILL do not have the replacement door or screen. Seeing the lack of urgency and poor customer service once they have received their money, I would not recommend doing business with Champion!
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With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more
