I bought windows and siding from Champion in 2005. I bought because of the sales presentation and Champion guaranteeing their products for life, especially the windows. They have a GREAT product and we have been extremely satisfied with our windows and siding. In the past 17 years I had ONE seal go bad in my windows and even though it took several weeks to get the repair done, Champion delivered! Now, I have TWO that are bad and when we called to get them fixed, we were told we would have to pay a $99 trip charge for them to come out and measure and see what is needed to replace. I AM NOT HAPPY about this, but I have no other choice. We spent $15,000 with them in 2005 and I can only imagine how much they have risen in price over 17 years, but still, it is disappointing that Champion now says that I have to pay a trip charge just for them to honor their guarantee. I recommend their product but just be aware that it might be a hassle to get it done. It is NOT my fault that the seals went bad, Champion guarantees it’s products but them wants to charge ME to come out and do the repair????? You might want to keep this in mind when choosing who you want to buy windows and siding from. Just saying!
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With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more
