Initial interactions went well, if a little slow. Windows were explained well, and the installation itself was great - they definitely knew what they were doing and cleaned up everything before heading out. That being said, the "warranty" is a joke. A window cracked over the winter, and we've been trying to get it replaced since the end of December (it's July 25th today). After calling several times without a callback, we finally got a window on order...turns out it was the wrong window. They got the "right" window on order several months ago after we contacted them multiple times. They never call us for any updates, and rarely call back if we leave a message. Our last communication was with an installer who was confused because he had the wrong window over a month ago. Since then we've left several messages with no reply. The only way to get ahold of them is to continually call and hope someone answers, and if we do manage to get ahold of someone all we hear is "well it's been ordered...".
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With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more
