We were 10 months from when we placed our deposit for two doors to when we actually had them installed. During this time, we tried contacting Champion many times to get an update on when our doors might be ready for installation. We got literally zero response. My salesperson also tried to get a response from the manufacturing department as well. He also got zero response. We finally did get these doors installed. We are quite happy with the door's quality. We asked for some specifics for our doors and the doors were constructed to our specifications. We were also quite happy with our salesperson and with the install team. So, in summary: great doors (5 out of 5); terrible in-process communication (0 out of 5). If they could solve this communication problem, they would return to being the great company that we have dealt with in the past.
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With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more
