We put down a $4K deposit in October 21 with a 16-18 week lead time. It passed and no one will return a call and give us an answer on when or if we are ever going to get our product. You cannot reach anyone who can really see what is happening apparently as they say over and over it is in "production" and they cannot tell when the completion date is going to be. How is that possible after this long? So I guess they are keeping my money forever and maybe one day I will get lucky and they will deliver it?? This has been a nightmare of many many phone calls and Zero customer service. I wish 100% we had never placed this order. This was a very high cost for a door and we trusted that this was a reputable company. Seems that is not the case as all we get is no answers at all. Since there is no real store or manager of it you cannot even go in person to ask anything. AWFUL!!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more
