Bait and switch. Very poor communication. Gave them $4800 deposit in early May with promise of installation in 4-6 weeks. The salesman told me the basic windows came with the grid I needed. A week later someone came out to do the final measure. Two weeks after that I was told that the grid I needed wasn’t available in the windows I purchased. I would have to upgrade the windows and pay more money. Based on my original contract I proposed that they give me the upgraded windows but at the same price I signed for. They refused. It is now almost 4 weeks into the 4-6 week period between order and installation. Now they say it will be another 4-6 weeks due to the “changes”. I made no changes. They did make several mistakes and took way too long to let me know the problem. Summer is upon us and I need decent windows with screens. Trying to negotiate with them now. Wish me luck. I will raise the rating if the service is improved.
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With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more
