We have had Champion windows for at least 10 years and the windows are great. One of the things that we like was Champion's replacement guarantee which we have used in the past and it was great. Now however, we have another replacement issue. A window's seal went bad. A representative came out in December, 2020 and stated it was eligible for a replacement. He stated that it would be late February 2021 for the replacement to be installed. I have heard nothing from Champion since December, 2020. I have called at least 3 times and given a guarantee that someone would call back. Never happened. I also emailed them and chatted with them last week with a promise that someone would get back to me. NOTHING. I am very disappointed in the service now. It will make me think twice about getting Champion windows again. I understand delays. I do not understand the lack of communication.
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With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more
