The salesman was very professional and knowledgeable. The installer was good until he noticed a piece was missing. He had planned to leave it opened until I informed him to cover the opening. Somewhere between ordering and loading for install, the small window pane above my glassed in back porch was not delivered. I’ve contacted the installer in whom I paid in full, because he informed me that he would submit the request for the missing piece. I’ve had to follow up with him twice and the local Macon, GA office with no response or resolutions. The follow through until completion is terrible. DO NOT PAY IN FULL UNTIL THE JOB IS COMPLETED TO YOUR SATISFACTION! I won’t dispute that the quality of the windows are great; but, customer service and follow up could use a lot of work. I need new windows and screens for my home and WILL NOT be using Champion Windows.
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With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more