STAY AWAY FROM THEM! Buyer beware. Absolutely the worst. Terrible customer service, communication or follow through. We have been waiting since September (it's now February -- [EDIT (3/1/21) and now it's March) and still waiting for; well, any sort of response) for our two doors and they still refuse to give us a time frame. Each time we reach out we are told different things by different people and they each say "oh, we didn't know they said that, I'll check". And yet, the next time we reach out we are once again given the run around. We have plans to replace all the windows in our house and we will most certainly be using a different, more reliable company.EDIT: Before leaving my original review we had already tried reaching out to the national customer care office and have been waiting for their response. They are part of the problem, not the solution.
Claim your business profile now and gain access to all features and respond to customer reviews.
With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more
