We got a custom patio door installed. It took a lot longer than we were originally quoted, which we were okay with. BUT they brought the wrong screen door, again, no big deal they said they would rush the correct one and we would hear from them within a day or two.Four days went by before I had to reach out to them. They didn't send someone out with a new one for another two weeks. This installer again brought the WRONG type of screen door.It has now been over a month since then, I've called numerous times and cannot get a hold of anyone.Champion Customer Service is absolutely awful and I regret purchasing from them. Will never recommend to anyone.
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With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more
