I have called Champion 4 times since late September, (2020) regarding a service issue. Each time they say someone will get back to me within 48 hours, each time they fail to respond. I now have three doors with problems and can't get this company to service my "lifetime warranty". I would say it's terrible service, but I can't even get them to provide a service. Absent would be the most appropriate term. A fraudulent "lifetime" warranty, would also be accurate since you can't get them to call you back.12/24 Update - after posting this they finally called to schedule an appointment. They came out and fixed one issue and we are waiting approximately 8 weeks for a door that needs to be replaced. I will update once this service is complete. Upgrading to 2 stars since they finally showed up.
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With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more
