I ordered a window replacement August 3rd due to a broken seal, and was told approximately 6 weeks, but it might be longer due to COVID. After waiting for 12 weeks, I called to inquire about the status of my replacement and was told the items were in stock and I was scheduled for November 20 as it was the first available day. Come November 20, the installer shows up TO MEASUE the windows as he did not have them in stock. After making several calls, I was told they were in the Milwaukee warehouse and arrived in mid-September. I was rescheduled for December 7, and was told everything would be ready. Surprise, surprise, December 7 comes and the installer never shows. After making additional calls and leaving messages, I got a return call that my windows are still sitting up in Milwaukee and it is unknown when they will get them. Champion is terrible, and I suggest you never use them.
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With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more
