championwindow.com

4.1
4.1 Based on 2.1K reviews

With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed b...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
NotAChampionCustomer
Can't get sales to return phone calls

We contacted Champion windows after hearing a radio or TV ad. They promptly scheduled an in home visit for the end of July. The Salesman was friendly, we measured the windows and priced up the project. To begin with, I do not like the Champion 'Yes' program, where 10% of the 50% listed discount is if you agree to windows and sign paperwork the same day. We needed a price to go to the bank for a home improvement loan. The window price (now at a 40% discount) was good for 30 days. After the salesman left, we couldn't get them to return phone calls or texts. To be fair, they did call a couple of times last month (One or both of us were out of town). I called Champion Windows twice last month to ask for the salesman to contact me and get me a contract. The salesman (in one rare phone call) said they were traveling and could stop by on a weekend to drop off a contract. They didn't stop by. When I called Champion Windows a second time, I explained that the 30 days were running out and I wanted to lock in the price. The salesman called at about day 29 to say that the prices were only good for 30 days and if we wanted the sale price we needed to sign the contract. I am extremely frustrated that the salesman can't deliver a contract in 30 days; I am taking my business elsewhere. I have a window prices from several home improvement stores, and a local contractor lined up.

1
Date of experience: Sep 03, 2020

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.

    Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.

    Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.

    We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more

  • email nationalcustomercare@getchampion.com
  • language https://www.championwindow.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More