The sales rep was very good at explaining the product and very helpful in choosing colors, etc. The gentleman who came out for the final measurements was very professional, polite, and respectful. The window installation team was also professional, once they finally showed up. I was told that manufacturing would take approximately 8 weeks, which would put me at the end of October, and they would call to schedule installation of windows and siding. I had to call multiple times before they came out in December to put my windows in. I have been given 5 different days for the siding installation to begin in the last 3 weeks, and all 5 days, nobody showed up and nobody called to tell me they needed to reschedule my installation. So, here I am into January, and I'm still not sure when my siding is going to be put on the house. It has been sitting in my yard for 2 weeks killing my grass. I understand that we are in Pennsylvania where the weather is unpredictable, but it's just common courtesy to call a client who has given you over $30,000 for windows and siding and let them know that you got held up on another job. Besides which, I should have been called in November to get the installation scheduled, and I ended up having to call multiple times. I still have to call in order to get any details because no one feels the need to reach out on their own. I just want the siding put on my house, or else leave the siding and give me a refund so that i can pay someone else to install it.
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With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more
