We had Champion replace all our single-pane windows and doors. Everyone we worked with, from our sales rep (Ryan), to the division manager (Jared), to our installer (Travis), to the woman scheduling service calls (Victoria), to the folks who came out and answered service calls, Champion has shown great response time and everyone has been super friendly and helpful. They really have come out to fix everything from a scratched window to a broken screen with no questions asked and fantastic customer service.However, the windows themselves were a bit disappointing. The glass is fantastic and has a lovely shaded green tint that really brightens the view and dims direct sunlight, however, one of our windows was delivered with a large crack across the entire pane, and another had four 1-inch etches. Both were immediately replaced by the company, but it was a bummer from an install timeline standpoint. Additionally, the only screens they offer are fairly dark and chunky (hindering the view through that beautiful glass), and the thick 'craftsman' style vinyl frames look cheaply made (thick unblended seams and uneven corner joints). While the glass keeps most windows in the top tier of energy efficiency, I can't say I love that the thick frames obstructing an extra inch of possible glass around the perimeter.5+ stars for customer service and warranty. But I can't say I would rate the product itself so highly. A lower profile frame and screen would go a long way for me - our windows are large, so it's not really a big deal, but if we had smaller windows I would be incredibly disappointed.
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With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more