I had 2 windows that were ordered incorrectly which is understandable everyone makes mistakes. I had another window that was broken during installation. I attempted to contact Champion but the phone would ring but no one would answer during business hours. I finally got ahold of an actual person after several attempts on multiple days. The order was placed on 5/31/24 and I was told 6-8 weeks for delivery. I waited 8 weeks and contacted them again. I was then told 12 weeks and that the plant was running behind. I find this very hard to believe when I placed my original order our windows were installed in 5 weeks. It's been 16 weeks now and still no windows and no response that I was promised at 12 weeks when I was in contact with them the last time. Very disappointing as I was a return customer. My first experience in 2017 was great. This has been horrible to say the least. I hope someone sees this that can make changes
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With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more
