chanel.com

1.9
1.9 Based on 21 reviews

...

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Sidney Cooper
Very disappointed

I've been using this brand's perfume for over 45 years, and I'm upset about the recent lack of care when I called regarding some discrepancies. The response was dismissive. The samples were incorrect, and the bag that came with them was cheap and ripped easily. It was supposed to be a gift for my niece, but now I might choose something else. I recommend buying from larger department stores instead of directly from the company, as their customer service is lacking.

2
Date of experience: Dec 02, 2025

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