Appalling experience. Ordered a gift for a birthday, received a message to say that it could not be delivered despite someone working at home the whole day. Birthday ruined. Now trying to track the bloody thing to a pick up point!!! The customer service number for Chanel.is inoperative. The website seems to be malfunctioning. Disgusted at having to spend time on, after spending quite a bit of dollar with,Chanel. What is going on? Coco must be spinning in that grave if this is how you are showing up in 2025.
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