I am extremely disappointed with this experience. I placed an order a few days ago, and there’s been no update. I can't log into my account as the system doesn't recognize my email or password, even though I'm sure I'm entering the correct ones. I requested a password reset but received no link. I also can't submit an inquiry via email because the automated form won't allow me to fill in the required fields. This feels very scam-like. I won't purchase from this official website again.
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