I purchased a white bag from Chanel. They gave me a black dust bag. I laid the white bag on top of their black dust bag. In about 6 months, I started noticing that the side of the white bag that is laid against the black dust bag started turning black/discolored. When I brought this up to Chanel, including their local store in Houston and the headquaters, they gave me the run around for months. Very disappointing customer service. I just started collecting Chanel. I purchased about $20,000 of their purses in a 18 month period. After this incident, I don't trust them anymore or any other high end brand.
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