I would rate chantry today no stars. I have been a customer for 35 years and have 2 cats and 4 dogs all in health plan so costly. I had appointment at normanton today and I needed my dog to be seen asap (usually would be Pontefract). Got there to find shutters down and no one around. Phoned brindley way from car and 15 mins later I got a receptionist who was not obligeing and said we phoned u and left a voice mail to phone us. I told her I didn't get call or voice mail. She went on to say the manager phoned at 9am and no answer and no option to leave voicemail mail (which was it left voice mail or not) I asked to what number etc etc but the just say lady 4 numbers. I said you did not phone me and I got don't speak to me like that and I said I'm not speaking like anything I'm just saying nobody phoned me. With that the little girl put phone down.If I'd of been abusive swearing angry I'd get it. I wasn't. Defo gone down hill.
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Chantry Vets has been providing veterinary care to the pets of West Yorkshire for more than 60 years. Initially based in Wakefield Town Centre, we have expanded into one of the area’s largest Small Animal practices.
We have 7 branches located across West Yorkshire in Wakefield, Middleton, Castleford, Pontefract, Normanton & Great Houghton. Our branches are supported by our main Hospital at Brindley Way in Wakefield.
We initially moved from our headquarters at Gills Yard, Wakefield, to Alverthorpe in 2012, but later outgrew this site also. We opened our flagship purpose-built hospital with state-of-the-art facilities in March 2022 to provide greater levels of service to our customers and their beloved pets. Our Gills Yard and Alverthorpe surgeries now provide first-opinion services to the local community in easily accessible locations.
The practice gained hospital status in 2013; the highest level of accreditation available from the Royal College of Veterinary Surgeons (RCVS). Every four years the practice undergoes rigorous inspections across all our premises.See more
