Review Time
The first time I gave a bad review on the vet who sorted her ears out, this time our Blu had to have a operation and I wasn’t too happy this vet was doing it but I gave them 5stars. Absolutely amazing with her, rang me about what was happening and when I left her to when I brought her own. They even rang me to make sure she was ok. They could not off helped us any more. Thank you to the operation Team x
Chantry vets have such a fantastic team from vets , reception, nurses ,carers everyone who works there ,my border collie had to be taken to brindley way hospital as an emergency with unstoppable cluster sezures,all vets were fantastic he had exceptional care by everyone I was kept upto date regular as he had to stay in overnight ,I was explained everything on his treatment he was recieving ,they saved my boys life .I have used chantry vets a long time they are compassionate,kind ,and very caring with the animals they treat and have been a rock for myself in such a very difficult time with my dogs sezures,I Carnt thank them enough a 5 star plus veterinary practice.
The first time I gave a bad review on the vet who sorted her ears out, this time our Blu had to have a operation and I wasn’t too happy this vet was doing it but I gave them 5stars. Absolutely amazing with her, rang me about what was happening and when I left her to when I brought her own. They even rang me to make sure she was ok. They could not off helped us any more. Thank you to the operation Team x
Our dog Jake has unfortunately required surgery to his leg and Chanrty have been outstanding. All the staff have been amazing, Lisa who performed the surgery and Maria who has helped us deal with Jake’s after care (can’t name others but would like to) have been amazing. Really caring and understand for ourselves and Jake.
I would rate chantry today no stars. I have been a customer for 35 years and have 2 cats and 4 dogs all in health plan so costly. I had appointment at normanton today and I needed my dog to be seen asap (usually would be Pontefract). Got there to find shutters down and no one around. Phoned brindley way from car and 15 mins later I got a receptionist who was not obligeing and said we phoned u and left a voice mail to phone us. I told her I didn't get call or voice mail. She went on to say the manager phoned at 9am and no answer and no option to leave voicemail mail (which was it left voice mail or not) I asked to what number etc etc but the just say lady 4 numbers. I said you did not phone me and I got don't speak to me like that and I said I'm not speaking like anything I'm just saying nobody phoned me. With that the little girl put phone down.If I'd of been abusive swearing angry I'd get it. I wasn't. Defo gone down hill.
Terrible!! We have been waiting nearly 4 weeks for test results of a sample taken during an ultra sound to finally being told that they have not sent the sample off to the lab for testing and found it in a fridge on 30/06/25. To make matters worse we were told we would have the results around 19/06/25, so we started to contact the practice starting 24/06/25 and numerous times each week until today only to be told a different story each time and that someone would ring us back to discuss the matter and no one rang us back.No one has enquired about our dogs after care or treatment of his bladder infection since he last visited on 12/06/25 which says to me they don’t care. We are now in the process of complaint to them and intend to report them to RCVS as by the looks of the 1 star reviews on here we aren’t the only ones to be let down!
Very kindly gave us an emergency appt and dealt with straight away, was away in leeds and husky became very unwell, from ringing through to the very kind receptionist through to the vet treating our husky found the whole experience was dealt with very quickly and efficiently, was very stressful for us as we were away, thank you
A really friendly and caring team, who provided us with a wonderful service in our time of need. Our dog fell ill suddenly and the team were so lovely when looking after him, going that extra mile to keep us updated every step of the way and tendering his every need. I wouldn’t hesitate to recommend them to all my family and friends! Incredible service.
Extremely disappointed with the treatment my dog received here. After a stressful and confusing experience, we were sent home with no clear instructions, no pain relief, and no proper aftercare. We were told my dog’s claw would be removed — it wasn’t — and days later, he’s still struggling and in pain. I submitted a formal complaint and was told it would be acknowledged within 72 hours… I’ve had no response at all. Really poor communication and follow-through. Not what you expect when trusting a vet with your pet’s health.
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Chantry Vets has been providing veterinary care to the pets of West Yorkshire for more than 60 years. Initially based in Wakefield Town Centre, we have expanded into one of the area’s largest Small Animal practices.
We have 7 branches located across West Yorkshire in Wakefield, Middleton, Castleford, Pontefract, Normanton & Great Houghton. Our branches are supported by our main Hospital at Brindley Way in Wakefield.
We initially moved from our headquarters at Gills Yard, Wakefield, to Alverthorpe in 2012, but later outgrew this site also. We opened our flagship purpose-built hospital with state-of-the-art facilities in March 2022 to provide greater levels of service to our customers and their beloved pets. Our Gills Yard and Alverthorpe surgeries now provide first-opinion services to the local community in easily accessible locations.
The practice gained hospital status in 2013; the highest level of accreditation available from the Royal College of Veterinary Surgeons (RCVS). Every four years the practice undergoes rigorous inspections across all our premises.See more
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