Terrible!! We have been waiting nearly 4 weeks for test results of a sample taken during an ultra sound to finally being told that they have not sent the sample off to the lab for testing and found it in a fridge on 30/06/25. To make matters worse we were told we would have the results around 19/06/25, so we started to contact the practice starting 24/06/25 and numerous times each week until today only to be told a different story each time and that someone would ring us back to discuss the matter and no one rang us back.No one has enquired about our dogs after care or treatment of his bladder infection since he last visited on 12/06/25 which says to me they don’t care. We are now in the process of complaint to them and intend to report them to RCVS as by the looks of the 1 star reviews on here we aren’t the only ones to be let down!
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Chantry Vets has been providing veterinary care to the pets of West Yorkshire for more than 60 years. Initially based in Wakefield Town Centre, we have expanded into one of the area’s largest Small Animal practices.
We have 7 branches located across West Yorkshire in Wakefield, Middleton, Castleford, Pontefract, Normanton & Great Houghton. Our branches are supported by our main Hospital at Brindley Way in Wakefield.
We initially moved from our headquarters at Gills Yard, Wakefield, to Alverthorpe in 2012, but later outgrew this site also. We opened our flagship purpose-built hospital with state-of-the-art facilities in March 2022 to provide greater levels of service to our customers and their beloved pets. Our Gills Yard and Alverthorpe surgeries now provide first-opinion services to the local community in easily accessible locations.
The practice gained hospital status in 2013; the highest level of accreditation available from the Royal College of Veterinary Surgeons (RCVS). Every four years the practice undergoes rigorous inspections across all our premises.See more
