I've purchasing chaosmakeup for several times. In the past there was a $6 early process I could add on cart so there was no issue about ordering. They answered on my inquiry only in case when I paid that additional $6 early process. But they recently updated their website and finally I could be able to make an account.! However, it didn't matter. I made a purchase on December and my order was unfulfilled, pending, although I chose more expensive shipping option. I couldn't get any respond of my emails for 3 times of continuous inquiries. And when I tried for 4th time with their another email address, they finally got me an answer saying that their CEO is having a health issue so it makes them stop the order process and shipping for weeks. But not noticing it on their website, not emailing signed up customers/buyers, they just put it on their social media which was absurd. Not everyone is living in social media world, and even though I live in that world, I couldn't think of checking their social media channel about an order issue. This brand, I always have that anxiety of 'what if they take my money and one day just disappear, not sending any?' This worry is becoming true.. CEO one person is sick and all the order process and shipping has stopped? Is this an actually working company or the CEO's prank? I honestly don't care even if there's only one person working, but at least YOU SHOULD BE RESPONSIBLE TO YOUR BUSINESS.
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Award receiving, celebrity makeup artist & owner of Chaos Makeup. Megan was the first makeup artist in US history to be recognized by Congress, Texas Rep, Senator, City of Corpus Christi for humanitarian work, animal rescuing ect... Megan has also ...
